Management & Staff
Alan Duretz, CCP—President
More than 24 years experience in healthcare management including national publicly held companies. Bachelor of Science (Management) from Philadelphia University, completed the MBA program at LaSalle College, in Healthcare Administration, Honorable Discharge US Army, invited participant of the Healthcare Impact Conference at The Wharton School of the University of Pennsylvania, and earned the Certified Compliance Professional designation. Appointed to FCSO (Florida Medicare) Provider Outreach & Education Advisory Group and ten year member of Broward County Board of Education, Medical billing and Coding Industry advisory Board.
Roy Moncada—Operations Manager
Roy was working happily in NYC for a huge medical claims clearinghouse, cheering for his Yankees. When he decided to relocate to S. FL to be with family, looking for similar work was top on his agenda. Lucky for us one of our clients recommended him, and we became the beneficiary of his move. Skilled in software and hardware, as well as the EDI process, he is responsible for the day to day operations of our claims processing efforts. Except for his devotion to the NY Yankees, he would be perfect.
David Routenberg—Vice President
More than 25 years experience in marketing and management of multi state healthcare companies.
David Kirsch—Consulting Programmer
David, a graduate of FAU with a BS in Computer Science, is our in-house software design and implementation guru. Starting as an intern, David K keeps us in the forefront of all things related to software and associated technologies. David has written our internal reports and our proprietary "Web Admin" to allow us to manage our clients data in a safe, secure, and compliant environment. He is also our PsyNote® chief programmer, working with our team of providers, designers, and compliance professionals as we migrate our flagship EMR to the next level. He's our (and your) go to person as we all include more technology in our day to day clinical and business activities.
Phuong (Fawn) Luong—Accounting
Fawn came here after a stint at FAU's accounting dept. A degreed accountant, she handles the day to day bookkeeping and always with the calm, deliberative approach needed. She is tied for being the longest employee here, and I am not sure if she or Janet is first. Fawn loves to cook (and eat!), so you can see from these little bio's, our office parties are some pretty good mutli-ethnic displays.
Amouya Ferguson—Account Manager;
Amouya came here as an intern, we immediately noticed her abilty to catch on and fit in. She made the usual learning curve look more like a learning flat, having absorbed so much so quickly. Amouya handles a few varying types of clients, all with skill and the most pleasant demeanor. Her success is a continuing validation of the quality and effectiveness of the Broward County Technical Post High School Medical Coding and Billing program. We look forward to Amoya's continuing success with us.
Sandy Bertrand—Claims Processing Manager
Sandy, a local girl, born and bred in Broward County. Graduated Pompano Beach HS and currently a student at FAU majoring in Health Information Management, and if that is not enough, also graduated from ATC Medical Billing and Coding. Sandy handles many special projects, and adds a level of versatility and computer skills we are proud of. We know if you have a special needs project, a problem to solve, Sandy is the one to rely on.
Tamika Anderson—Account Manager- Large Group
From her first day we all knew Tamika would fast become an integral link in our chain of excellent account managers; and she is comfortable with the nuances and the challenges of large or small practices, she tracks those pesky commercial carve out payers. Not only that, she is not stumped by the unusual, comfortable getting on the phone and having a spirited conversation with a payer trying to avoid their responsiblty.
Isabel Nadeau—Account Manager-Behavioral Practices
Isabel another New York transplant, graduated from Nassau County Post HS system, with a degree in Medical Office Assistant. Her NY roots and experience with large organizations imparted a wonderful sense of confidence and a "can-do" spirit. Now we have to get her on the Marlins bandwagon, and the rest will fall into place.
Monica Mathis—Account Manager- Large Specialty Group
Monica has been here the second longest. We've watched her kids graduate HS and now college. If you have ever talked to Monica, you know how pleasant, smart, and just plain nice she is. But the real key is her quick mind, she seems to have a knack to identify and solve problems often before we know they exist. She loves her kids and church, and we look forward to some weddings in the future.
Serena Rivera—Account Manager
Serena, another NY transplant, (I am surrounded) has become one of our most valuable account managers. After running our infomation trafficflow area for more than a year,we quickly saw she had the drive and capability to do much more. She has a knack of solving problems, always with her great smile.
Corinne Zimmerman—Enrollment Credentialing
Yes, another fellow NJ-ite, by way of South Carolina. Corinne fits perfectly well with our mix of NY/NJ transplants, with a nice blending of her years in the south. A wiz at managing the complexities and complicated rules and forms of enrollments. Corinne has rounded out our complete one stop shop for all your needs.
Here at Phybill, we're proud to offer:
- Owners-25 years
- Average Staff-13 years
- Owners-Graduate level
- Average Staff-2 years post high school
- HIPAA In-Services
- Fraud & Abuse In-Services
- Coding seminars
- Compliance Training