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Your systems are in place, you've made the investment
in hardware, software and people. But you know something is amiss. It
doesn't seem like things are flowing smoothly.
More than likely, as in many office environments, your staff is
well meaning but lack the professional, experienced oversight needed to
pull it all together.
Does it seem like there are two modes of
operation in the office...more work than can be handled by your staff
(crisis) or not enough work to keep everyone busy ($$$)?
These are
symptoms of staff without management. Even a small office can benefit
greatly by periodic outsourced oversight review.
We personally know a physician who lost hundreds of
thousands of dollars due to an unscrupulous office manager, absent of
oversight. Ultimately an audit uncovered a combination of lost billings,
collection voids, and theft!
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 From
A-Z |
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Train
you're staff |
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Audit your
system |
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Develop
plan |
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Observe
routine |
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Confidential review |
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Analyze
history |
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Identify
problems |
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Implement
solution |
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