Collections is not rocket science...it's just doing
the job. We obligate ourselves to examine, call, research, etc. every
unpaid, or underpaid claim. We emphasize "underpaid" because it's
amazing how we identify so many claims usually overlooked because they're
paid, but not as expected.
We also take the time to update our
patient demographic data when the EOB indicates a difference. Many of our
competitors complain it's too time consuming to do all this...and we say
their system is flawed. We do it because we make money when we collect
money, and if it is more time consuming than its worth, then either the
people or the system need to come up to our standards!
We also feel
it is important to meet with you monthly, and take the time to
discuss financially relevant factors which impact your
practice.
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Collections is not rocket science...it's just doing
the job. We obligate ourselves to examine, call, research, etc. every
unpaid, or underpaid claim. We emphasize "underpaid" because it's
amazing how we identify so many claims usually overlooked because they're
paid, but not as expected.
Examine
EOB's
Denials
called